Terms & Conditions

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our web site. Please read these terms of use carefully before you start to use our web site. By using our web site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our web site.

Information about us

The web site is operated by Social Revolution Ltd.


Whilst every effort has been made to ensure the accuracy of the contents of our food, we cannot be held responsible for any errors or omissions by our suppliers or during the course of food preparation engaged by our employees. We make no warranties or representations whatsoever regarding the quality, content, completeness, adequacy, sequence, suitability and accuracy of our ingredients. However, we are committed to the highest standards of food quality served to our customers. If you think that there are any errors or our food falls below the standard implied therein, please notify us and we shall rectify this immediately. The Management reserves the right to make changes to our menu without notice.

Our Mission

Our mission is to serve and deliver quality, authentic food at it’s best to all our customers. In the unlikely event that you are not satisfied with the quality of your dish please refer to the terms and conditions of our policy below.

Quality Policy

The Quality Policy only applies to a dish you order and purchase directly from us that is not of satisfactory quality and excludes any issues regarding the delivery time.

We strive to deliver food within our quoted estimated time. Unfortunately there are factors such as weather, staff illness and traffic that will occasionally prevents us from achieving this.

Please note that refunds will not be given for late delivery of food.

To claim via the Quality Policy:

You must call us directly and the claim must be made on the same day as your order was made and within 30 minutes of delivery or collection.

No more than 30% of the dish may have been eaten and the rest must be unaffected. You must show proof of purchase.

Refunds can only be claimed with the return to us of at least 70% of each dish requiring a refund. Collected or delivered dishes subject to claims will be required to be returned to the store within 48 hours.

Any refund amounts agreed will be returned through the same payment method used on the purchase of the order.

Your statutory rights remain unaffected.

We reserve the right to refuse any claim under this policy if these terms and conditions are not met.

This agreement may be amended or withdrawn at any time.

Accessing our web site

Access to our web site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our web site without notice (see below). We will not be liable if for any reason our web site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our web site, or the entirety of the web site, to users who have registered with us.

When using our web site, you must comply with the provisions of our acceptable use policy.

You are responsible for making all arrangements necessary for you to have access to our web site. You are also responsible for ensuring that all persons who access our web site through your internet connection are aware of these terms, and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our web site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not print off, copy, or in any way download extracts, of any page(s) from our web site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our web site must always be acknowledged.

You must not use any part of the materials on our web site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our web site in breach of these terms of use, your right to use any our web site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on information posted

Commentary and other materials posted on our web site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our web site, or by anyone who may be informed of any of its contents.

Our web site changes regularly

We aim to update our web site regularly and may change the content at any time. If the need arises, we may suspend access to our web site, or close it indefinitely. Any of the material on our web site may be out of date at any given time, and we are under no obligation to update such material.


Our liability

The material displayed on our web site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our web site or in connection with the use, inability to use, or results of the use of our web site, any web site linked to it and any materials posted on it, including, without limitation any liability for:

loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for deceit or fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our web site

We process information about you in accordance with our privacy policy. By using our web site, you consent to such processing and you warrant that all data provided by you is accurate.

Uploading material to our web site

Whenever you make use of a feature that allows you to upload material to our web site, or to make contact with other users of our web site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

We have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our web site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our web site. We have the right to remove any material or posting you make on our web site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.

Viruses, hacking and other offences

You must not misuse our web site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our web site, the server on which our web site is stored or any server, computer or database connected to our web site. You must not attack our web site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our web site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our web site or to your downloading of any material posted on them, or on any web site linked to them.

Linking to our web site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any web site that is not owned by you.

Our web site must not be framed on any other web site, nor may you create a link to any part of our web site other than the home page. We reserve the right to withdraw linking permission without notice. The web site from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.

Links from our web site

Where our web site contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our web site although We retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.

Trade marks

The FilthyMac’s name is a UK registered trade mark of Social Revolution Ltd.


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our web site.

Your concerns

If you have any concerns about material which appears on any of our web site, please contact: info@filthymacs.co.uk.